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When you have an oops

303 bytes added, 08:46, 8 June 2006
Fixed grammar and some wording, added link to remote console setup to If you have had an oops
If you have had an oops, the first thing you have to do is to check your hardware. It's described in article [[Hardware testing]]. If all tests are passed, then this is unfortunately kernel bug and we please you to send us a report about this bug in our bugzilla: http://bugzilla.openvz.org. Report must contain:
* Kernel version, and architecture (output of "<tt>uname -a" </tt> command on the kernel, that caused a problem)* If In case you comiled compiled your kernel by self - yourself &mdash; your <tt>.config </tt> file.* Kernel In case you have used some additional kernel patches &mdash; a link to those patches* Full text of kernel oops message caused by * Description of how to reproduce the oops. * Is it reproducable on your node? How?{{Note|some oopses are so fatal that they can't be writted into a log file. In that case, you should [[Remote console setup|set up a remote console]] to catch the oops.}}
[[Category: Troubleshooting]]