Editing Reporting OpenVZ problem
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− | To support OpenVZ users we maintain [http://forum.openvz.org/index.php?t=thread&frm_id=2 Support forum] and [http://openvz.org/mailman/listinfo/users Users mailing list | + | To support OpenVZ users we maintain [http://forum.openvz.org/index.php?t=thread&frm_id=2 Support forum] and [http://openvz.org/mailman/listinfo/users Users mailing list]. If you analyze an activity at the forum, then you'll find out that the substantial portion of all the messages are requests to users to provide an additional information about their environments. Because of this, the time between the report of a problem and its solution is sometimes much longer than it could be. |
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== Access to the node == <!--T:8--> | == Access to the node == <!--T:8--> | ||
− | In some cases, a remote access to the problem node is the fastest way to diagnose and fix a problem, so sometimes an OpenVZ developer can request such access from you. Note that in should be root access | + | In some cases, a remote access to the problem node is the fastest way to diagnose and fix a problem, so sometimes an OpenVZ developer can request such access from you. Note that in should be a root access (either directly, or via <code>sudo</code>) to the [[hardware node]]. |
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− | In case you can provide access, post login information via forum PM or e-mail, or ask for a public SSH key. | + | In case you can provide an access, post login information via forum PM or by e-mail, or ask for a public SSH key. |
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− | {{Warning|Do not post any sensitive information (like login details | + | {{Warning|Do not post any sensitive information (like login details to public forums, mailing lists etc.)}} |
== External resources == <!--T:11--> | == External resources == <!--T:11--> |