Changes

To support OpenVZ users we maintain [http://forum.openvz.org/index.php?t=thread&frm_id=2 Support forum] and [http://openvz.org/mailman/listinfo/users Users mailing list]. For reporting bugs use [https://bugs.openvz.org/ OpenVZ bugtracker]. If you analyze an activity at the forum, then you'll find out that the substantial portion of all the messages are requests to users to provide an additional information about their environments. Because of this, the time between the report of a problem and its solution is sometimes much longer than it could be.

In some cases, a remote access to the problem node is the fastest way to diagnose and fix a problem, so sometimes an OpenVZ developer can request such access from you. Note that in should be a root access (to the [[hardware node]] — either directly, or via <code>su</code> or <code>sudo</code>) to the [[hardware node]].

In case you can provide an access, post login information via forum PM or by e-mail, or ask for a public SSH key.

{{Warning|Do not post any sensitive information (like login details ) to public forums, mailing lists etc.)}}