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When you have an oops

362 bytes added, 20:19, 7 August 2015
m
Bugzilla -> bug tracker
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Error message contains usefull useful information to determine what was the reason of an oops. This is includes contents of registers, information about the process caused the oops and the contents of a stack. Call A call trace is a decoded stack that allows developers to understand how the kernel comes to an oops.So, to To determine wether whether your system has had an oops or not you can , grepyour logs:
<pre>
grep -E "Call Trace|Code" /var/log/messages*
=== If you have had an oops ===
If you have had an oops, the first thing you have to do is to check your hardware. It's described in article [[Hardware testing]]. If all tests are passed, then this is unfortunately kernel bug and we would please ask you to send us a report about this bug in our bugzillabug tracker: httphttps://bugzillabugs.openvz.org. Report must contain: * Kernel version and architecture (output of <tt>uname -a</tt> command on the kernel that caused a problem)* In case you compiled your kernel yourself &mdash; your <tt>.config</tt> file* In case you have used some additional kernel patches &mdash; a link to those patches* Full text of kernel oops message* Description of how to reproduce the oops.
* Kernel version, architecture (output of "uname -{{Note|some oopses are so fatal that they can't be written into a" command on kernellog file. In that case, that caused problem)* If you comiled your kernel by self - your config fileshould [[Remote console setup|set up a remote console]] to catch the oops.* Kernel message caused by oops* Is it reproducable on your node? How?}}
[[Category: Troubleshooting]]
[[Category: Kernel]]

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