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improve support
Parallels is now offering an OpenVZ Maintenance Partnership program. The program provides bug resolution support and feature development to the OpenVZ community. The OpenVZ Maintenance Partnership has a small annual fee and provides two benefits to partnership members.
* Partnership members will receive a support ID that will allow them to submit support requests and/or bugs, up to10 high priority bugs to ten per year. These bugs ** Requests are handled by a professional support team** Bugs will be placed at the highest higher priority level in the development stack.
* Partnership members will also be able to submit a feature request(s) which will be reviewed by the Parallels engineering team. They will work with you to clarify the requirements and implementation options and provide an implementation estimate and a schedule.