__NOTOC__You have options of having support from Parallels, free support on mailing lists and forum, or switching to Parallels Cloud Server which is much more than just a commercial version of OpenVZ. {| cellspacing="10"= Support ==| bgcolor<div style="background-color: #fffffff0fff8;" valign>Parallels is now offering an OpenVZ Maintenance Partnership program. The program provides bug resolution support and feature development to the OpenVZ community. The OpenVZ Maintenance Partnership has a small annual fee and provides two benefits to partnership members. * Partnership members will receive a support ID that will allow them to submit up to10 high priority bugs per year. These bugs will be placed at the highest priority level in the development stack.* Partnership members will also be able to submit a feature request(s) which will be reviewed by the Parallels engineering team. They will work with you to clarify the requirements and implementation options and provide an implementation estimate and a schedule. '''[http://www.parallels.com/support/virtualization-suite/openvz/ Learn more and join the OpenVZ Maintenance Partnership]'''</div> ="top" width="33%" |Free support == OpenVZ = <div style="background-color: #ffffff;">
You can get support through the [[mailing list]], [[bugzilla:|Bugzilla]]
and [http://forum.openvz.org/index.php?t=thread&frm_id=2 Support forum].
sure to browse/search this wiki, make a search within the mailing list archives and forums
before asking your question.
| bgcolor="#f0fff8" valign="top" width="33%" |== Supported OpenVZ ==''Supported OpenVZ is the same as OpenVZ '''{{red|plus}}''':''* 24×7 email support (within 6 hours during business hours).* Three support incidents per month.* Direct system support via the Internet (SSH) for the resolution of specific issues and system optimization. Support contracts are available for a decent price perphysical server per year. Bulk discounts are available. Contact sales@openvz.org for further details. THIS SERVICE MAY NOT EXIST ANYMORE. My attempts to purchase support for OpenVZ from parallelswere refused and my money was returned.| bgcolor="#ddffef" valign="top" width="33%" |</div>
== Parallels Cloud Server ==
<div style="background-color: #ddffef;">''[http://www.parallels.com/pcs/ Parallels Cloud Server] provides everything Supported OpenVZ does '''{{red|plus}}''':''
* Ability to use VMs as well as containers.
* Distributed cloud file system.
* Integration with [http://www.parallels.com/plesk/ Parallels Plesk Control Panel].
* Discounts on Parallels Plesk Control Panel licenses.
|}
For more information, visit [http://www.parallels.com/ parallels.com] or contact sales@parallels.com.
== Training ==
Standard training courses are available. The courses are designed to train the participants in the product features, functions, installation, configuration and maintenance. The participants will obtain an in-depth knowledge of the product and the impact the product can have on their business. The participants can select from different levels and types of training, including onsite classes and remote online sessions.
Contact training@openvz.org for further details.