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Support

33 bytes added, 00:08, 15 June 2014
improve support
Parallels is now offering an OpenVZ Maintenance Partnership program. The program provides bug resolution support and feature development to the OpenVZ community. The OpenVZ Maintenance Partnership has a small annual fee and provides two benefits to partnership members.
* Partnership members will receive a support ID that will allow them to submit support requests and/or bugs, up to10 high priority bugs to ten per year. These bugs ** Requests are handled by a professional support team** Bugs will be placed at the highest higher priority level in the development stack.
* Partnership members will also be able to submit a feature request(s) which will be reviewed by the Parallels engineering team. They will work with you to clarify the requirements and implementation options and provide an implementation estimate and a schedule.